Customers and sales
Your website brings in enquiries, chats and bookings. These guides show how to answer them quickly and keep track of every customer — mostly from the owner app on your phone.
- Leads, contacts and follow-upsSee every enquiry as a lead, call or WhatsApp back in one tap, track its stage and set follow-up reminders from your phone.
- Inbox: website chat, WhatsApp and AI repliesTurn on the chat button on your website, let the AI assistant answer common questions, and reply to visitors yourself from the owner app.
- Online bookingsLet customers book appointments or tables on your website, see each day's bookings on your phone and show them in your own calendar.
- Visitor numbers: where customers come fromSee how many people visit your website, how many get in touch, where they come from and which pages they read, and tag your links to track campaigns.
- New-lead alerts: phone, Telegram and emailGet told the moment a new lead or a waiting chat arrives, on your phone, in Telegram or by email, plus a weekly summary every Monday.
- Two-way WhatsAppUnderstand the WhatsApp buttons every website gets, and how two-way WhatsApp brings customer messages into your Inbox with optional AI replies.
- AI features at a glanceEvery AI feature in vadodara.biz in one place: what it does, where to find it, who can use it, how to switch it on or off, and your monthly allowance.
- Pipeline boardSee all your open leads in columns by stage, with their value, score and next step, and move them along from your phone.
- Lead routing, score and auto-replySend each new lead to the right person, get urgent alerts at once, see which leads are most promising, and thank every enquirer automatically.
- Send leads to another system (webhook)Send every new lead and every stage change to HubSpot, Salesforce, Zapier, Make or your own server, signed so the receiver can trust it.