Privacy notice
Who we are
vadodara.biz decides how the personal data collected on this website is used. You can reach us at the contact details on this website.
This website is provided by vadodara.biz, which processes the data only on our instructions.
What we collect
We only collect what you give us or what is needed to keep the site working:
- When you send a message with the enquiry form: your name, phone number and/or email, your message, and which page you sent it from.
- When you use the chat: the messages you write, and any name, phone number or email you share in it.
- With every page view, every tap on Call, WhatsApp or Directions, and every message or booking you send, we record your IP address (the number your phone or computer uses on the internet), your approximate location (city, state and country, worked out from your IP address) and your browser and device (for example Chrome on an Android phone). The business and the platform can see these details. We use them to see where visitors come from and to stop spam and abuse. Your IP address is deleted after 90 days; the city, country and browser stay with the totals.
- We count page views and taps on Call, WhatsApp and Directions without cookies: your browser tab gets a random visit number (forgotten when you close the tab, renewed after 30 minutes without activity) so we can see which pages a visit went through, where it came from (the website name only, e.g. google.com, and any campaign tags in the link) and whether it was a phone or a computer. The visit number is deleted after 90 days; only totals are kept. If you send a message, book, or leave your number in the chat, the business sees the pages you looked at during that visit together with your request.
- Your location is worked out on our own servers from a free database, IP geolocation by DB-IP; your IP address is not sent to anyone for this.
Why we use it
- To reply to you and handle your request.
- To keep the website safe from spam and abuse.
- To see how people use the website and where visitors come from (no advertising).
Who else handles it
We do not sell your data or use it for advertising. These services handle it for us:
- vadodara.biz — runs this website and stores the data on its servers on behalf of vadodara.biz.
- An email delivery service — to send booking confirmations, reminders and notifications.
- Your browser’s push service (Google, Apple or Mozilla) — delivers short alerts with your name and the start of your message to the phones of vadodara.biz’s staff.
How long we keep it
We keep your details while we need them to deal with your request and our follow-up, and delete them when you ask us to. Backups are kept for up to 6 months and then deleted automatically.
Your rights
Under India’s Digital Personal Data Protection Act, 2023 you can ask us for a summary of the data we hold about you, have it corrected or completed, have it erased, withdraw your consent, and name someone to act for you. Contact us at the contact details on this website — we will respond as soon as possible.
If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
Children
This website is not meant for children under 18. Please do not send us their personal details.
Cookies
This website does not use advertising or tracking cookies. Cookies are only used when the business’s own staff log in.
Changes
We may update this notice; the date below shows the latest version.