How can we help?
Short, step-by-step guides with screenshots — for business owners, their staff and the platform team.
Getting started
What vadodara.biz does, who does what, signing in safely, and the two tools you will use every day.
6 guides →Your website
Business details, logo and colours, pages and sections, photos, publishing, languages and Google.
10 guides →Customers and sales
Leads and follow-ups, the inbox for website chat and WhatsApp, online bookings, visitor numbers and alerts.
10 guides →Staff, plan and privacy
Adding staff, what each role can do, your plan and invoices, and your customers’ data.
4 guides →For staff
What staff can do and a simple daily routine for leads, chats and bookings.
1 guide →What your customers see
How visitors send an enquiry, chat, book and cancel — share these pages with your customers.
2 guides →Troubleshooting and FAQ
Quick answers when something does not work, a glossary of terms, and what is new.
3 guides →Popular guides
- What vadodara.biz does for youSee what your vadodara.biz website, owner app and customer tools include, what the platform team looks after, and where each thing lives.
- Who does what: roles and permissionsUnderstand the platform team, owner and staff roles, what each person can see and change, and why your customers never need an account.
- Business details, opening hours and announcementsKeep your phone, WhatsApp, address, map location, opening hours, announcement bar and social links correct on your website and on Google.
- Logo, favicon, colours and fontsGive your website your own look by choosing a style preset, brand colours, fonts, a logo and a favicon, and learn where each one appears.
- Leads, contacts and follow-upsSee every enquiry as a lead, call or WhatsApp back in one tap, track its stage and set follow-up reminders from your phone.
- Inbox: website chat, WhatsApp and AI repliesTurn on the chat button on your website, let the AI assistant answer common questions, and reply to visitors yourself from the owner app.
- Adding staff and managing accessGive staff their own sign-in, change someone's role, remove access, hand over ownership, and update your own name, email and password.
- Your plan and invoicesSee what your Starter, Growth or Pro plan includes, how much AI you have used this month, where to find your invoices, and how to upgrade.
Platform team: Platform team (sign-in required)